You may contact us via
several methods:
o Once we receive the file and review it, we will
contact you to determine your specific requirements, due date(s) and acceptance
of financial arrangement.
At this time they are not
yet published. Our rates are comparable with advertised market rates and have
researched Industry Production Standards (http://www.brennerbooks.com/)
to ensure suitable pricing. Rates will
vary depend on size, scope, complexity and turn-around time requirements.
Types of rates offered: hourly, by project, job, assignment, or on
retainer basis.
Existing clients who refer
customer(s) may receive up to a 10 percent discount following payment of first
invoice of newly referred client.
Yes, please feel free to
share along our web address (http://www.eaf-consulting.com)
to your associates.
Please contact us directly
and we will arrange an introductory e-mail, indicating that you recommended we
contact them.
Testimonials are also
welcome. Please feel free to let us
know your feedback. Occasionally we
will send a questionnaire regarding our past performance.
Existing clients who refer
customer(s) may receive up to a 10 percent discount following payment of first
invoice of newly referred client.
Turn
around time is considered the time period for agreements and requirements
specifics. Our delivery of product
returned back to you for acceptance and/or approval.
Typical standard turnaround
time is 24 to 48 hours.
Time spent with client
discussing or reviewing the project will be applicable to EAF Consulting
Services hourly rate or other agreed upon financial agreement.
Prices are subject to change
without prior notice.
If you locate a web link
working improperly, we’d appreciate your letting us know. Please contact feedback@eaf-consulting.com. We
regularly monitor our web site and related links, and always look forward to
hearing about improvements to our services or website.
We have learned over the
years that some clients prefer to review an early draft (or other specified
draft, dependent on size and scope of task).
An example in this case would be a draft of spreadsheet design or setup
prior to data population or word document format setup prior to full on
completion of edits, etc. The
incremental draft is the point where we have “go” or “no-go” for the
effort. At this point we confer /advise
client of time spent on job to-date and estimated date / time of
completion. Based upon client written
agreement, we proceed with work or adjust the work as specified.
Currently payment for all
projects is required at time of delivery (or submittal).
If monthly billing is
requested, a credit form is available.
Monthly billing will not be available until credit references are
verified and credit is approved.
Since the web site will soon
allow files to be sent directly to our web site or communications sent directly
to our e-mail, consider that we are available daily from 7:00 a.m. to 11:00
p.m. PST.
Please contact us at
619-322-6159 or via e-mail to: admin@eaf-consulting.com. We should be able to contact you and
retransmit that file(s) to you at your specified location.
Client files will be deleted
one year after completion of project, unless other arrangements have been
agreed to.
We will make every effort to
locate and correct all errors prior to your review; however client is
responsible for the final proof. Our
responsibility is limited to providing you with original page(s) only and does
not extend to duplicating charges.
Therefore, proofread your project carefully prior to duplication. Errors and omissions found thereafter are
client’s responsibility.
Our feedback link is found
on our contact page. As we constantly
strive to provide utmost service, we welcome your comments and
suggestions. All will be considered, as
our mission is to make your as efficient and as effective as possible.
Yes. We regularly conduct virus scans.
Yes. We perform regular backups.
Yes. Please contact us at admin@eaf-consulting.com. The current certificate is valid through
October 31, 2006.
Last revised: 18 December 2005